First Class Collision repairs cars, SUVs and trucks after every kind of accident at our shop at 99 Hopper Street in Westbury, NY — from a dented bumper to major frame damage. We tow your car for free, handle your insurance claim, set up your rental, and back the repair with a lifetime guarantee on workmanship. Call (516) 433-4448 for a free estimate.
What does collision repair at First Class Collision include?
Everything your car needs after an accident is done under one roof in Westbury, by the same team, so nothing is handed off and nothing is missed:
- Body and panel repair — dents, bumpers, doors, fenders and quarter panels
- Frame and structural repair — Car-O-Liner® 3D measuring brings the structure back to factory specifications
- PPG paint and color matching — paint mixed in-house and matched by computer
- ADAS calibration — cameras, radar and safety sensors recalibrated in-house with Protech equipment
- EV, hybrid and aluminum repair — high-voltage safety procedures and dedicated aluminum tools
- Insurance claim handling and a rental car through Enterprise
How does the repair process work?
- Free estimate. Drive in, call, or send photos. If your car can’t be driven, we tow it free.
- Insurance and rental. We open or work with your claim, meet the adjuster, and set up your rental car.
- Teardown and full inspection. We take the damaged area apart to find hidden damage, then update the estimate with you and your insurer before work continues.
- Structural repair. If the frame or unibody moved, we measure and pull it back to factory specifications.
- Body, paint and refinish. Panels are repaired or replaced with factory-authorized parts, then painted and color-matched.
- Calibration and inspection. Safety systems are recalibrated, and the car is checked before, during and after the repair.
- Pick-up. We call you when it’s ready — or deliver it — with a lifetime guarantee on workmanship.
For a closer look at each stage, read our guide to the step-by-step collision repair process.
Before and after: real work from our Westbury shop
See more cars, trucks and classics in our repair gallery.
Why is proper collision repair important?
Modern cars are built with crumple zones, high-strength steel and aluminum, and sensors that run emergency braking and lane-keeping. A repair that only looks right can leave the structure weaker or the safety systems out of alignment. We follow manufacturer repair procedures, use factory-authorized parts, and don’t call a repair finished until the structure measures correctly and the safety systems work.
Do I have to use the shop my insurance company picks?
No. In New York you have the right to choose your own body shop. First Class Collision is an authorized insurance claims center, recognized by all major insurance companies, and a member of the Allstate Good Hands Repair Network, so we work with your insurer directly — whoever it is. How our Insurance Claim Center works.
What should I do before dropping off my car?
- Take photos of all four corners, including the plate and any old dings.
- Remove valuables, child seats and anything in the trunk — we may need access for measurements and sensor calibration.
- Leave the wheel-lock key in the glove box if your car has locking lug nuts.
- Bring your claim number if you already have one.
What do our customers say?
Frequently asked questions
How long does collision repair take?
It depends on the damage and parts availability. Minor repairs can take a few days; structural repairs can take a few weeks. After the teardown we give you a timeline and keep you updated.
Do you offer free collision repair estimates?
Yes. Estimates are always free — in person at 99 Hopper Street, by phone, or from photos you send us.
Will my insurance cover the repair?
If the accident is covered by your policy, yes. We are an authorized insurance claims center, recognized by all major insurance companies, and a member of the Allstate Good Hands Repair Network, and we work directly with your adjuster. You may still owe your deductible.
Do you tow my car for free?
Yes. Towing is free for collision repairs done at our shop, 24 hours a day. More about our towing.
Do you guarantee your work?
Yes. Every repair comes with our lifetime guarantee on workmanship.
Is it safe to drive my car after an accident?
Not always. Hidden structural or sensor damage may not be visible. If anything looks, sounds or steers differently, call us and we’ll tow it in for an inspection.